Mouse, Remote, Front Panel Buttons do not work on the DVR

To fix the functionality issue with your DVR's mouse, remote, and front panel buttons, please follow these instructions:

Unplug the power to the unit for 30 sec, then plug it back in.

Wait for the DVR to fully initialize, the cameras to come up, and a white gridline to appear (1 min).

Using the buttons on the front of the DVR,

Press the Menu button once. Wait 5 sec.

Press the up directional arrow once. Wait 5 sec.

Press the Enter button once. Wait 5 sec.

Press the Menu button once. You should now have functionality.

To lock your default interface output:

Go to Main Menu (where you see 6 icons).

Go to System -> A/V (or Video) set up.

Next to INIT. DEV, select your output (VGA or VOUT), and press Apply. Then Exit, back to the cameras.