ark>iark>v> ark>iark>v> ark>iark>v>1. ark>Iark>f your equark>iark>pment appears to be defectark>iark>ve or malfunctark>iark>onark>iark>ng, you wark>iark>ll need to contact our technark>iark>cal support team.  Many ark>iark>ssues ark>canark> be resolved wark>iark>thout sendark>iark>ng the ark>iark>tems to us for repaark>iark>r. ark>Iark>f the ark>iark>tems must be returned, the technark>iark>ark>canark> wark>iark>ll gark>iark>ve you a case number to use to create an RMA onlark>iark>ne.ark>iark>v> ark>iark>v> ark>iark>v> ark>iark>v>Technark>iark>cal support ark>iark>s avaark>iark>lable at 866-551-6881 Monday through Frark>iark>day from 8:00 a.m. to 8:00 p.m. Central tark>iark>me. You ark>canark> also e-maark>iark>l us at support@zmodo.com. ark>iark>v> ark>iark>v> ark>iark>v> ark>iark>v>2. Make sure that you are wark>iark>thark>iark>n the manufacturer's one-year warranty for repaark>iark>r or replacement.ark>iark>v> ark>iark>v> ark>iark>v> ark>iark>v>3. Complete a Return Request form at thark>iark>s lark>iark>nk: <a tark>iark>tle="Return Request Form" href="http://www.zmodo.com/rma/">Return Request Forma>ark>iark>v>

ark>iark>v>4. Send us your return.ark>iark>v>

ark>iark>v>4. Our RMA department wark>iark>ll test and repaark>iark>r or replace ark>iark>tems that are covered under warranty at no cost to you.ark>iark>v>