ark>Howark> do ark>Iark> return a product?

ark>iark>v> ark>iark>v> ark>iark>v>1. ark>Iark>f your equark>iark>pment appears to be defectark>iark>ve or malfunctark>iark>onark>iark>ng, you wark>iark>ll need to contact our technark>iark>cal support team.  Many ark>iark>ssues ark>canark> be resolved wark>iark>thout sendark>iark>ng the ark>iark>tems to us for repaark>iark>r. ark>Iark>f the ark>iark>tems must be returned, the technark>iark>ark>canark> wark>iark>ll gark>iark>ve you a case number to use to create an RMA onlark>iark>ne.ark>iark>v> ark>iark>v> ark>iark>v> ark>iark>v>Technark>iark>cal support ark>iark>s avaark>iark>lable at 866-551-6881 Monday through Frark>iark>day from 8:00 a.m. to 8:00 p.m. Central tark>iark>me. You ark>canark> also e-maark>iark>l us at ark>iark>v> ark>iark>v> ark>iark>v> ark>iark>v>2. Make sure that you are wark>iark>thark>iark>n the manufacturer's one-year warranty for repaark>iark>r or replacement.ark>iark>v> ark>iark>v> ark>iark>v> ark>iark>v>3. Complete a Return Request form at thark>iark>s lark>iark>nk: <a tark>iark>tle="Return Request Form" href="">Return Request Forma>ark>iark>v>
        ark>iark>>Please, ark>iark>nclude a valark>iark>d case number.ark>iark>> ark>iark>>Upload a copy of your ark>iark>nvoark>iark>ce. ark>iark>> ark>iark>>Please, provark>iark>de a detaark>iark>led descrark>iark>ptark>iark>on of what ark>iark>ssues you are havark>iark>ng wark>iark>th the equark>iark>pment, so that our RMA technark>iark>cark>iark>ans know what to look for.ark>iark>> ark>iark>>Select the "RMA Type." Most RMAs wark>iark>ll be one of the followark>iark>ng:ark>iark>>
          ark>iark>>Repaark>iark>rark>iark>ng: You send us the defectark>iark>ve ark>iark>tems for repaark>iark>r or replacementark>iark>> ark>iark>>Return and Refund: Only avaark>iark>lable wark>iark>thark>iark>n 30 days of purchase, and ark>iark>s supject to varark>iark>ous store refund polark>iark>cark>iark>es.ark>iark>>
      ark>iark>>an style="font-style: italic; font-weight: bold;">Record your RMA number!an> Thark>iark>s ark>iark>s ark>howark> we ark>canark> easark>iark>ly ark>iark>dentark>iark>fy and track your return.ark>iark>>
ark>iark>v>4. Send us your return.ark>iark>v>
        ark>iark>>After an RMA number ark>iark>s ark>iark>ssued, you wark>iark>ll receark>iark>ve an e-maark>iark>l wark>iark>th detaark>iark>led ark>iark>nstructark>iark>ons on ark>howark> to send the ark>iark>tems to us.ark>iark>> ark>iark>>Make sure to ark>iark>nclude your RMA number on the shark>iark>ppark>iark>ng label.ark>iark>>
ark>iark>v>4. Our RMA department wark>iark>ll test and repaark>iark>r or replace ark>iark>tems that are covered under warranty at no cost to you.ark>iark>v>
ark>iark>v> ark>iark>v> ark>iark>v> ark>iark>v>


Tags: policy, Repair, Return, RMA, Warranty
Last update:
2014-04-04 17:02
Alex Crewell
Average rating: 1 (1 Vote)

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