If you have received a ZMD-DD-SAN8 or a ZMD-DD-SAN4 and it appears to have a scratch or a scuff on the front panel, please make sure that you have removed the clear protective film on the front of the DVR.
Below you will find a picture showing the clear protective film.
![](http://kb.zmodo.com/assets/ZMD-DD-SAN8_SAN4Film.jpg)