- The Mouse and the Buttons on the Front of the DVR Are Not Working
You need to change the video output mode, this is an easy settings adjustment.
1. Please hold the Rewind button on the front of the DVR ...
- The Colors On My Cameras Appear Inaccurate. Black Objects Appear Blue, etc.
Depending on what type of cameras you are working with, color saturation distortion is often normal behavior. If the camera has a CMOS sensor instead ...
- The Night Vision On My Cameras Are Very Dim
If the night vision on your camera is very dim or non-existent, it may be a defective I.R. board, but that is unlikely.
You can think ...
- The Video Feed From My Cameras Has Scrolling Lines
Lines scrolling through your camera images are a sign of signal degradation and are typically caused by one of two things.
The most common cause of ...
- There is a Red "H" on the Screen
If you see a red "H" icon on the DVR screen, then there is an issue with the Hard Drive (HDD). That red H is ...
- Troubleshooting Camera Connection to the Simplified POE NVR
In the event that the Simplified POE Cameras (SKU ZP-IBT15-S or ZP-IBH15-S) are not showing any video when connected to the Simplified POE NVR (SKU ZP-NE14-S) please complete ...
- The Date on My DVR Always Reads 1-1-2000
If the date on the DVR always reads January 1st, 2000 even if you set the DVR to a different date, this indicates that the ...
- The ZSight App On My iPhone Will Not Let Me Connect
The latest ZSight update for iPhone and iPad devices created a bug with the connection to the Zmodo server that is preventing users from creating ...
- There is no Smartlink Indicator Light on my Smartlink Camera
This guide applies to outdoor cameras which require Smartlink connection according to the cameras' quick installation guide.
Several new outdoor wireless camera models connect using Smartlink, ...
- Troubleshooting Smartlink
Smartlink is a technology similar (but not the same thing as) Bluetooth technology. It works by using your Smartphone to broad your router's wireless password ...
- Troubleshooting connection issues with the Pivot
Troubleshooting:
If your pivot will not connect to your network using smartlink, first check to ensure that you are typing in the correct Wifi password for ...