Zmodo Knowledge Base

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What Kind of Hard Drive Will Work in a Zmodo DVR?
What Kind of Hard Drive Will Work in a Zmodo DVR? The following video demonstrates how to install a Hard Drive into a Zmodo DVR or ...
What to Know Before You Buy
Based upon the area you are covering, what is the maximum amount of cameras you think you need now or in the future? Zmodo carries DVR ...
Windows has found a problem with this file (8100 series-SFN series)
If you have configured all ActiveX Settings properly in your Internet Explorer according to the following article: http://kb.zmodo.com/article.php?id=96 and are still unable to view your ...
What is the wireless range of the IP Cameras that come included with the NVR kit?
The wireless range of the IP Cameras is dependent on the strength of the wireless signal that is emitted from the router that is connected ...
Why is there a button on my camera’s cable?
Some current dome cameras have a button on the cable which can adjust some image settings. The default settings are usually going to provide the best ...
What type of alarm can you use on zmodo dvrs?
What type of alarms can be used on Zmodo dvrs? There are two types of alarms that would work on our dvrs.One is just a signal ...
What type of damage will void the warranty on my cameras?
The following is a list of many possible actions that will void the 1-year warranty on any Zmodo product. (Please note, this list serves to provide ...
Which model Zmodo DVR has Alarm inputs and outputs to interface with an external alarm system or sensors?
Most of our DVR systems will not include external alarm sensors unless it is a 16 channel system. Models that currently support external alarms are as ...
What DVR Do I Have?
Using our knowledge base can be difficult if you are unaware of what DVR you have. For articles relevant to your DVR, click on the picture ...
Windows 8.1 With Internet Explorer 11 Keeps Crashing When I Login
With the release of Windows 8.1, Internet Explorer was upgraded to version 11. This new version has caused some compatibility issues with some Zmodo Add-ons. ...
What Are the Internet requirements?
Minimum Upload Speed for accessing any Zmodo product remotely is 1.5Mbps Maximum Latency for accessing any Zmodo product remotely is 100ms NVRs cannot be connected to a switch (Routers only) For wireless ...
Which Zmodo DVRs are Compatible with Macintosh OS?
The following is a list of all current Zmodo DVRs as of December 2013 and whether they are compatible with Mac OS: ZMD-DH-SEN6 (Limited Functionality on ...
Wireless IP Camera WiFi Frequency Information
All Zmodo brand Wireless IP Cameras operate on 2.4GHz 802.11 standards. The following channels operate at the listed frequencies: 2412MHz (Channel 1) 2417MHz (Channel 2) 2422MHz ...
Where Can I Find the Software for My DVR?
To download the software for your DVR, please click on the menu below that looks most like yours: ...
What size camera lens do I need?
Use our Field of View calcuator to see what lens size will work best for the environment you want to monitor. Calculate Field of View To help ...
What to Do When Your Order is Missing Items
We appreciate when you choose Zmodo as your security equipment provider, and we strive to make sure that every item is packaged correctly and with ...
Which DVRs are Compatible with 3TB and 4TB Hard Drives?
Western Digital recently released a 3TB DVR rated Hard Drive and a 4TB DVR Rated Hard Drive in the Purple series. The following is a ...
WiFi Requirements for IP cameras
Your network SSID or network name can NOT be hidden. The WiFi password MUST be WPA or WPA2. (WEP is not secure and will not be recognized) Passwords ...
Why Doesn't the Video Appear When I Connect to an HDMI Monitor?
The first generation of Peer-to-Peer DVR units and NVR units were only compatible with HDMI TVs that support 50Hz variables. HDMI TVs will support either 50Hz, ...
Wireless Kit NVR Password Reset
If you are unable to login to the white NVR box from the wireless kits (ZMD-NV-SBN4 or ZP-NB14), first trying using the defaults: Username: admin (all lowercase) Password: ...
What do the Lights on the 2nd Generation Mini NVR Indicate?
The Second Generation Mini NVRs have three LED bulbs on the top of the cover of the NVR: The three lights on the top front of ...
Where can I find the quick guide for the ZH-IZV15-WAC PT camera?
Please follow the link below to download the quick guide for the ZH-IZV15-WAC PT camera. ZH-IZV15-WAC_Quick_Guide.pdf ...
What does the ring on the top of the Pivot mean?
The Pivot has an indicator ring on the top, the status of the light can tell you about the state of the camera. Solid Blue: The ...
Wireless camera setup using ZINK with Android
Before watching the video or following the written instructions please make sure: · Cameras can only be set up with a phone (android or iphone) or tablet ...
Wireless camera setup using ZINK with iPhone (iOS)
The following link contains a setup video that will walk you step by step through getting your camera connected on your iOS device: iOS Zink Video If ...

Latest FAQs

Manual for CM-T1001BG and CM-T1002BG (2021-02-25 13:33)
Common Troubleshooting with Fort Forwarding Stop Working (2020-11-03 16:44)
Manual for ZP-NE14-S (2018-01-24 14:03)
Wireless camera setup using ZINK with Android (2017-08-07 15:19)
Smart Doorbell circuit diagram (2017-06-13 09:11)